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April 11, 2007 at 04:00 PM
Bonita Springs, Fla.
Insurers, producers and regulators should find ways to streamline the disability insurance claims process without creating more red tape, according to a veteran claims consultant.
Gerald Katz of Disability Income Concepts Inc., Weston, Fla., is a disability insurance expert witness and disability insurance claims consultant.
Over the past five years, since the disability claim controversy crested, scrutiny of the claim process “has probably lightened up the aggressiveness of claims investigators,” Katz said here in an interview at a disability insurance conference organized by JHA, Portland, Maine. “But they’re still very thorough.”
