NU Online News Service, April 4, 12:13 p.m. – John Hancock Financial Services Inc., Boston, is trying to get away from selling one-size-fits-all long-term care insurance policies.
Earlier this week, the company’s John Hancock Life Insurance Company unit introduced an Essential Care LTC policy that offers solid, no-frills coverage at a relatively low cost, and a more expensive Custom Care LTC policy that offers a long menu of optional features.
“The strategy behind the Essential Care policy and the Custom Care policy is to offer different products to fit different consumer needs,” says Loida Abraham, a second vice president in Hancock’s retail long-term care unit.
Hancock developed the two new policies based on comments from producers, Abraham says. The producers reported that clients were asking for LTC insurance policies that better reflected their own personal priorities.