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March 10, 2002 at 07:00 PM
Gryphon Networks Corp., Norwood, Mass., offers technology that enables businesses to comply with Do-Not-Call laws protecting personal privacy, says President and CEO Keith Fotta.
“Do-Not-Call laws are everywhere and can be a major liability for the financial services industry if proper compliance actions are not taken very soon. In fact, the State of New York has been taking a great deal of action toward fining companies in violation of the law,” Fotta says.
Gryphon Networks has patented, network-delivered technology that enables businesses to comply with privacy laws, he says.
“Specifically, our most profitable service allows any company making outbound telemarketing calls to instantly and automatically comply with Do-Not-Call laws,” Fotta says.
The service is delivered through the telephone system, so no equipment is required, he explains.
Gryphon Networks acquires the telephone numbers of people who have asked to be on a Do-Not-Call list for their state.
“The minute the state list is updated its updated on the network,” Fotta says. “If an agent dials a number on a list, the insurance agent hears youve reached a do-not-call restricted number. So its physically impossible” not to be in compliance with Do-Not-Call legislation, Fotta says.
If an agent calls someone who requests to be placed on the Do-Not-Call list, she “only has to dial pound zero, so no one else in the company can make the call automatically,” Fotta says.
