New Bill Calls for Study of Medicare's Toll-Free Line

News October 24, 2024 at 02:19 PM
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What You Need To Know

  • The Improving Medicare Services Act of 2024 would require a study of the line's customer service metrics.
  • A comprehensive study would be the first since the GAO offered recommendations 15 years ago.
  • Service won't improve without an increase in funding, a lobbyist says.
Medicare word on tablet screen with medical equipment on background