Schwab Defends App After Rival Exec Says It 'Sucks'

News May 22, 2024 at 05:34 PM
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What You Need To Know

  • The chief brokerage officer of competitor Robinhood recently criticized Schwab's mobile app.
  • Audited complaints have totaled about 55 per million converted accounts, Schwab says.
  • Investor services head Jonathan Craig likened the complaints to a BMW driver waking up to find a Mercedes in the garage.
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