Many people who use their short-term health insurance to pay for care seem to be happy with their coverage.
Analysts at eHealth Inc., a web broker, reported data supporting that conclusion recently in a new survey summary.
The company polled eHealth short-term health insurance customers. About 800 short-term health insurance users replied.
One question about the short-term health insurance market is how well the issuers pay claims. Some state insurance regulators have reported seeing problems with short-term health insurers’ claim-processing operations.
About 23% of the eHealth survey participants said they had used their short-term health coverage to pay for care.
Here’s how satisfaction levels broke down for the participants who used their coverage to pay for care:
- 43% said they were very satisfied.
- 43% said they were somewhat satisfied.
- 12% said they were somewhat dissatisfied.
- 2% said they were very dissatisfied.
About 79% of the survey participants who used their coverage to pay for care said their policies covered what they thought the policies would cover.