U.S. employers may be offering workers more access to several different types of financial advice, including one-on-one financial advice from live humans.
About 49% of the participating employers now offer workers some kind of financial advice, up from 37% in 2013.
The percentage that offer online financial advice jumped to 36%, from 24%.
Access to live humans also grew: Use of group financial advice services increased to 28%, from 20%, and use of one-on-one sessions increased to 34%, from 25%.
The sample included 3,227 randomly selected human resources professionals. The results are not completely random: The participating companies were big enough to have human resources professionals, and interested enough in human resources issues to fill out SHRM survey questionnaires. Only 33% of the participating employers had fewer than 100 workers.
Although the participating employers report offering more general financial advice, they may be offering less access to retirement advice.