Professionals must master generous communication.

Communication is a critical component of personal and corporate success. We may think of conversation and communication as an art, but it turns out that the keys to effective communication are firmly rooted in science.

Related: How to raise your communication game

On this episode of ShiftShapers, we explore those connections with Rachael Bosch, managing director of Fringe Professional Development, a Washington D.C. firm that helps organizations, teams, and individuals reach their professional learning goals.

We spend the majority of our time in school on the core business skills needed to do our job. However, the soft skills — or professional skills – that help you develop and lead teams don’t receive as much attention.

When communicating with your team it’s important to think not only about the message you need to convey but also how that message will be received. Rachael provides helpful clues into how we can communicate more effectively based on research by top neuroscientists.

From baby boomers to millennials, each birth cohort approaches career aspirations in a unique manner. Learning how to communicate generously and build community will positively impact an environment where the organization’s employees can remain engaged.

SPONSOR: Captivated Health (

See also:

Pay attention to how your reps communicate

Forward-thinking advisors focus on women


The communication imperative for advisors