The Financial Readiness Score (FRS) allows any of USAA’s 11 million members to review their overall financial well-being, including retirement, savings, investments and insurance, then develop an action plan to protect against financial risks. The FRS is part of the firm’s “Always On” financial planning program designed to keep pace with changes in members’ financial lives and the financial markets.
The FRS Score, which can range from zero to 100, looks at four key areas: spending, saving, protection (insurance) and legal documents. Once USAA members have answered all the questions in each area – it takes about 10 minutes, according to USAA financial planner Joseph Montanaro, – they will receive a score from zero to 100 with recommendations on what areas need work. Also included is a recalculation if a member leaves the military.
With the score in hand, members can then set an action plan to protect against financial risks and arrange to speak with an advisor by phone or in person to set up a financial plan.
“USAA’s mission statement is to help its members be financially secure,” Montanaro said in a recent meeting in New York. “We want everyone to have a financial plan. The environment is always changing so having that plan is critical.” It’s especially critical now given the volatility in financial markets, Montanaro added.