Guaranty group organizes session on LTCI administration

LTCG, a company that manages about 1.3 million LTCI policies and 45,000 active claims, says managing an LTCI claim is much from administering a typical managed care claim, in part because nursing homes and other providers of LTC services still rely mainly on filing paper claims.

The typical LTCI claim involves an old, complicated policy; stays open for three years; and requires the administrator to communicate with the insured, relatives of the insured, and, in some cases, other people who have the authority to represent the insured, LTCG says.

The list of speakers scheduled to appear at other NOLHGA sessions includes Sharon Clark, commissioner of the Kentucky Department of Insurance, and John Finston, a deputy commissioner at the California Department of Insurance.