A group that provides insurance policyholders with some protection against carrier insolvency is organizing a session on administration of long-term care insurance (LTCI) claims.
The group, the National Organization of Life and Health Insurance Guaranty Associations (NOLHGA), plans to meet in San Diego Oct. 8.
The group has invited Peter Goldstein, the chief executive officer of LTCG, to speak at the session.
LTCG, a company that manages about 1.3 million LTCI policies and 45,000 active claims, says managing an LTCI claim is much from administering a typical managed care claim, in part because nursing homes and other providers of LTC services still rely mainly on filing paper claims.
The typical LTCI claim involves an old, complicated policy; stays open for three years; and requires the administrator to communicate with the insured, relatives of the insured, and, in some cases, other people who have the authority to represent the insured, LTCG says.
The list of speakers scheduled to appear at other NOLHGA sessions includes Sharon Clark, commissioner of the Kentucky Department of Insurance, and John Finston, a deputy commissioner at the California Department of Insurance.