In today’s health care environment, it is not unusual for consumers to feel overwhelmed when it comes to their health care. Whether it’s remembering the details of their medical and vision history, understanding the new options available for coverage or sorting through multiple insurance claims, consumers need help.
In fact, a recent survey conducted by WellPoint revealed that consumers believe increased coordination among doctors would make their lives easier.
Overwhelmingly, consumers recognize the connection between collaboration and quality care. Results found that 74 percent of consumers believe collaboration among doctors would foster better treatment, 73 percent believe it would provide a more comprehensive understanding of their health, and 73 percent believe it would lead to more accurate diagnoses.
But many Americans believe that doctors already are working together and sharing information to provide the best possible care. In fact, 76 percent believe doctors are collaborating about their overall health.
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Unfortunately, collaboration is not the norm.
As experts in the field, it is our job to help guide consumers through it all, offering solutions along the way to improve patient experiences and overall health.