Advisors will be allowed to post their own tweets after they have been approved by the compliance department. They also can send pre-approved tweets whenever they like.
“Now, we have opened up the advisors’ ability to do self-authored tweets in addition to tweets on our thought-leadership content,” said Valentina Chtchedrine, executive director for Wealth Management Digital Marketing Strategy, in an interview. “Since we launched our social media program in July 2012, they have been able to self-author updates on LinkedIn.”
According to the wirehouse, all custom LinkedIn and Twitter content is subject to moderation and approval. Morgan Stanley uses Socialware for such tasks.
How long will it take for advisors’ tweets to get approved? “It’s a fairly quick process,” said Chtchedrine, meaning “several hours, depending on the volume of tweets at the time.”
The firm is eager for reps to tweet about investing and wealth management — but not exclusively.
“We educate them and give them a good mix of thought leadership and lifestyle context,” she explained. “We always mention this mix in our discussions with advisors and hope it will continue.”