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Life Health > Health Insurance > Health Insurance

Connecticut hires Deloitte to build its exchange

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The Connecticut Health Insurance Exchange is moving ahead with efforts to set up a Web-based health insurance supermarket.

The exchange, the entity in charge of the supermarket, has picked Deloitte Consulting to be the exchange “system integrator.” Deloitte is supposed to “develop and implement the Exchange’s extensive operating technology and Internet website,” officials said. 

The state will use some of the cash from a $102 million federal exchange grant to pay for the contract, officials said. 

Deloitte also has won a health insurance exchange system integration contract in Washington state, officials said.

The Patient Protection and Affordable Care Act of 2010 (2010) calls for state and federal agencies to make health insurance exchange services available to all U.S. residents by 2014.

Exchange watchers have said that developing exchange systems will be challenge, because the systems will have to help with determining whether consumers are eligible for government programs such as Medicaid and new PPACA health insurance purchase tax credits as well as helping users by commercial health coverage.

In addition to picking the exchange system integrator, the exchange officials have released a draft of the program’s Navigator Grant Program Policy.

PPACA requires exchanges to choose ombudsman who are not paid by insurance companies to help individuals use the new exchange system. The exchanges are supposed to use grants to help get the Navigators up and running.

Agents and brokers have been lobbying in many states to get a chance to help with selling exchange coverage and possibly to work as Navigators.

In Connecticut, the exchange will have an advisory committee — the Brokers, Agents and Navigators Advisory Committee — that will include 10 to 15 members, officials said.

“Members of the public will be afforded an opportunity to address the Navigator Committee during a public comment section of the Navigator Committee’s meetings, but will not be allowed to participate in the Navigator Committee’s discussions or deliberations unless invited to do so by the Committee Chair,” officials said in the policy draft.

Members of the public can comment on the draft. Comments are due Nov. 9.

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