As if dealing with an aging workforce wasn’t vexing enough, the insurance industry must confront the possibility that its agents are at greater risk of dying of heart disease. According to the CDC, between 1984 and 1998, deaths due to ischemic heart disease for white males in insurance sales occupations, age 64 and younger, were almost 6% great than expected. The reason? It may be their clients, who up an agent’s stress level by doing things like withholding important information, not paying premiums on time or even failing to provide a backup phone number. This not only harms the agent, but could end up costing a client money when it’s time to file a claim.

Read the story.