It’s official: Loyalty is dead. When Peyton Manning, who is the Indianapolis Colts franchise, is no longer a Colt, we have proof that loyalty doesn’t always win out. We want to believe that our favorite players will stay because of the strong bond that has been built. At our core, we all want loyalty to win out.
Both as a fan and a business person, I want to believe that relationships matter. We tend to believe that if we treat others well and build strong bonds, this will somehow matter in the end.
Manning’s departure really has me thinking about loyalty in business. Are your clients loyal to you and you to them? Do you take the time to truly appreciate your star clients, or do you expect them to remain loyal to you regardless of your actions? Would you want your best, longest-standing, career-changing clients to leave? Would you be able to move on without them?