Appearing as an informed source in magazine articles, online interviews or even on your local TV news can be a great way to build credibility. But not everyone has innate media interview skills. Here’s some helpful ideas for turning your time in the spotlight into a memorable — and hopefully recurring — experience.
Getting quoted in the news media, whether it be print, radio, web or TV, is a great way to build your credibility and business. Getting a reporter or writer to call is only the first step, though — if you botch the interview, the reporter is unlikely to quote you or call you again. Here are 10 tips to help you do well with media interviews.
1. Be professional. You wouldn’t show up late for a sales call, and you wouldn’t take a phone call or start checking your e-mail during a client meeting. Those behaviors aren’t acceptable when dealing with the media, either. If you’re seeking out media attention, approach interviews with the same professionalism as any business meeting. Be punctual and don’t keep the reporter waiting on the phone or in person. Eliminate potential distractions, like your cell phone or e-mail alerts that might pop up during the interview, so you can stay focused.
2. Use a landline. Some of my sources insist on using their cell phone or a voice-over-Internet-protocol (VOIP) technology, like Skype, for the interview. Apart from the safety issues of talking while driving, the problem with cell and VOIP calls is the voice quality is unpredictable. At times, I can’t be sure exactly what the source on these calls is saying, which makes me hesitant to quote them. If you want to be sure your message comes across clearly, use only landlines for your phone or radio show interviews.
3. Prep but don’t overdo it. Occasionally, a reporter on a tight deadline calls you seeking an interview immediately. In most cases, you can ask for a callback, and I strongly recommend you do so. Make the most of that time by asking the writer for details about the story: theme, angle, etc. That information helps you focus your thoughts and lets you jot down any key points you want to convey. Don’t over-prep or your responses sound canned. I’ve had several sources write their comments out before the phone interview and then read those comments to me verbatim. I can tell because their language is stilted, plus I often hear them turning the pages or tapping their computer’s keys as they read. Writers want conversational quotes, not speeches, so limit your preparation to notes, instead of full-blown text.
4. Back up your opinions. A good response to an interview question combines your opinion with supporting facts. For instance, if you’re asked about investing if there is a double dip in the economy, it’s not enough to say you don’t believe we’ll see a double dip. A more useful response — and one that’s more likely to be quoted — backs up that opinion with economic stats, a historical perspective and so on. This is another good reason to ask for a callback — the extra time lets you do some quick research.