Survey: Small Employers Want Better Discounts

Company size has a big effect on U.S. employer health plan preferences and satisfaction levels.

Researchers at PricewaterhouseCoopers L.L.P., New York, have published figures supporting that conclusion in a summary of results from a survey of senior executives at about 100 U.S.-based multinational corporations and senior executives at about 250 privately held small employers.

Almost all executives who participated said timeliness and accuracy at handling claims were key factors in choosing a carrier, but large-employer executives and small-employer executives had much different attitudes about wellness programs and administrative costs.