NU Online News Service, Feb. 22, 2005, 4:03 p.m. EST
A Hartford health insurer has announced 2 major changes to its plan administration technology.[@@]
The insurer, Aetna Inc., is modernizing the claims process for holders of cafeteria plans, flexible spending accounts and health reimbursement arrangements, and it is setting up a new Web site for its behavioral health operation.
Aetna is changing its FSA and HRA claims process by putting Flexible Benefit Service Corp., Rosemont, Ill., in charge of a new, “paperless” claims submission system.