NU Online News Service, Oct. 14, 2003, 5:11 p.m. EDT – The U.S. General Accounting Office has released a checklist in an effort to help federal agencies evaluate electronic benefit management systems.
The checklist lists 395 separate requirements and organizes them in sections dealing with topics such as “Claims Acceptance and Tracking,” “Audit Trails” and “Death Benefits.”
In the “Disability Benefits” section, for example, the GAO recommends that reviewers ask the following questions:
- Does the benefit system capture the type of disability or disability code?
- Does the benefit system capture the date of disability onset or injury?
- Does the benefit system capture the degree of impairment or diagnosis?