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CIGNA To Use Frictionless Buying System

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NU Online News Service, March 10, 2003, 12:24 p.m. EST – CIGNA Corp., Philadelphia, will be using the Frictionless Sourcing corporate buying system from Frictionless Commerce Inc., Cambridge, Mass., Frictionless says.

In some cases, the Frictionless system will help CIGNA set up “automated sourcing events” that will encourage vendors to compete for its business, Frictionless says.

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Earlier this month, CIGNA announced plans to use another software system, ExpenseMap, from Zeborg Inc., New York, to analyze expenses for all operational units.