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Life Health > Annuities > Fixed Annuities

Will DOL's Rule Lay an Accidental Fiduciary Trap?

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What You Need to Know

  • In the preamble to DOL's proposed fiduciary rule, Labor officials give examples of people, like car dealers or HR employees, who are not subject to the rule.
  • Labor officials say that, in the end, a judgment must be made based on the totality of the facts and circumstances.
  • Some commenters in the insurance industry worry that fears of becoming an accidental fiduciary could have a chilling effect on financial guidance.

This is the latest in a series of columns about annuities and retirement planning.

Could the U.S. Department of Labor’s new proposed definition of fiduciary investment advice put a lawsuit target on the back of life insurance agents who happen to rant about why every retirement saver should invest in, say, baseball cards or gold?

The department raised questions about just how many types of people could end up in a courtroom, pretending not to want to cry, when it posted the definition draft.

That’s one of the many small conflicts inside the long-running fiduciary rule writing saga.

Under the current rules, retirement advisors who simply help with a rollover, do not identify themselves as fiduciaries and have no ongoing relationship with a retirement saver are probably not fiduciaries.

The department now wants to find a way to keep an advisor who moves all of a client’s retirement nest egg into, say, back issues of Mad Magazine from shrugging off any fiduciary duty of care simply because that purchase was a one-time transaction.

Under the proposed rule, the definition of a provider of investment advice could include a person who “either directly or indirectly (e.g., through or together with any affiliate) makes investment recommendations to investors on a regular basis as part of its business and the recommendation is provided under circumstances indicating that the recommendation is based on the particular needs or individual circumstances of the retirement investor and may be relied upon by the retirement investor as a basis for investment decisions that are in the retirement investor’s best interest.”

Elsewhere, in the preamble, or official introduction, DOL officials argue that the “regular basis requirement” would keep the definition from including “the car dealer who suggests that a consumer finance a purchase by tapping into retirement funds” or the “human resources employees of a [retirement] plan sponsor.”

But officials later add that, “Whether someone gives investment recommendations on a regular basis as part of their business is an objective test based on the totality of facts and circumstances.”

A lawyer who was hungry for fiduciary rule violation lawsuit business might assume that a “person” is a corporate person that provides retirement investment advice, and that all of the people who work in that “person’s” offices, including the receptionists and the massage therapists, could, in theory, help deliver that person’s investment advice.

The Problem With Preambles

The preamble of a regulation is just an introduction, not the regulation itself.

Trade groups commenting on draft regulations often note that there’s no guarantee that future generations who are using a regulation will pay any attention to the original draft preamble.

DOL officials themselves note that experts would have to look at the “totality of facts and circumstances” to determine whether a person is someone who “either directly or indirectly (e.g., through or together with any affiliate) makes investment recommendations to investors on a regular basis” and is making a recommendation “based on the particular needs or individual circumstances of the retirement investor… in the retirement investor’s best interest.”

The Cost of Ambiguity

Once regulations expose people to the possibility that a court or administrative law judge will have to look at the “totality of facts and circumstances” to free them from litigation, they are in the lawsuit bull’s-eye, because defending against even a baseless lawsuit is costly, time-consuming and frightening.

Kendra Isaacson, a representative for the Insurance Coalition, talks about the accidental investment advice fiduciary problem in one of the comments on the draft definition.

She gives the example of a call center representative who fields questions from individuals through a hotline.

One caller wants help with multiple individual retirement accounts and an employer-sponsored retirement plan. The call center rep wants to pass the caller who needs help to a more specialized representative.

“This is not investment advice, but it is a referral for such,” Isaacson writes. “Under the proposed rule, would that be considered fiduciary advice? Would the phone representative then be responsible for the advice that the representative to whom they referred the individual ultimately provides the individual since the phone representative helped facilitate such conversation? … Should the phone representative simply not refer the individual due to fear of triggering fiduciary status?”

John Carter, the president of Nationwide Financial Services, talks about the accidental fiduciary trap in another comment letter.

“Simple, yet critical, resources such as internal call centers, digital engagement tools, proactive participant communications and educational materials, and websites could be substantially curtailed, rendering them less effective, for fear of being deemed sources of fiduciary investment advice,” Carter warns.

Carters suggests that the proposed definition could make the problem of call center reps providing overly general, infuriating advice even worse.

If advice-providing companies were afraid of accidental fiduciary traps, “call center representatives for insurance companies, recordkeepers and broker-dealers would need to follow tightly controlled scripts when engaged by a plan participant or IRA owner,” Carter predicts. “The true impact of the proposal would be reducing these interactions to an exercise of sharing factual, bare minimum and one-dimensional information resulting in the retirement investor being left to either fend for themselves or take on additional cost to hire an investment advice provider for further assistance.”

Whether the accidental fiduciary fears are valid or not, they show the difficulty of writing rules flexible enough to catch clever crooks without catching financial professionals or others who sincerely believe that everyone should invest in wheat pennies and antique farm implements.

Credit: Chris Nicholls/ALM


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