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Emerging Technology sign on floor at T3

Technology > Investment Platforms

20 Years In, T3 Remains an Emerging Tech Barometer

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What debuted as “Virtual Office News” 20 years ago, in a small assembly of emerging software companies and a few dozen advisory firms, has now become the biggest gathering in the independent advisor technology marketplace.

Rebranded as “T3,” which stands for Technology Tools for Today, the conference recently celebrated its 20th anniversary with 100 technology companies and nearly 1,000 attendees at the Cosmopolitan hotel in Las Vegas. 

Through these 20 years, T3 has been the barometer for what technologies will emerge to help independent advisors gain productivity and serve clients as they continue to be the fastest-growing segment of the financial services industry.

For example, 10 years ago the conference was overtaken by robo-advisors’ potential implications for disruption. However, we’ve all seen that movie, with human advisors remaining paramount in clients’ lives. 

That said, many of the robo innovations, such as digital account opening, have since been adopted, and there’s no better place to see those come to life than at T3.

Five years ago, it seemed to be all about direct indexing, which promised to revolutionize how portfolios were constructed and disrupt traditional mutual funds and exchange-traded funds.

While that trend is still playing out through mergers and acquisitions, this year T3 leaned into personalization: how advisors can overcome the tradeoffs inherent in customizing their services, while gaining scale via a variety of new technologies. 

Today’s Technology

A prime example of this movement was the launch at T3 of Nebo Wealth, from GMO, the investment management firm founded by Jeremy Grantham

“Nebo Wealth is a turnkey, end-to-end platform that enables RIAs to streamline and automate the process of delivering personalized portfolios for each and every client at scale,” said Martin Tarlie, product lead for the needs-based optimization platform.

Building on the success of its introduction 18 months ago, Tarlie says that Nebo Wealth — which now has $2 billion in platform assets — extends those capabilities by including automated trading and rebalancing, performance reporting, billing, advisor and client portals, as well as back-office support for account opening and administration. 

“Nebo Wealth has the potential to disrupt traditional model management and managed account marketplaces which rely on “cookie cutter” methodologies,” he said.

A number of new technologies are being launched by both emerging and traditional players, including an entrance into the RIA custody business by Apex Advisor Solutions. 

Apex has long been the clearing platform for some of the largest fintechs and digital RIAs, as well as powering advisor technology platforms with its account-opening interfaces. Now, Apex is turning its sights on disrupting the RIA custody industry with Apex Astra, a user interface that takes advantage of Apex’s flexible APIs and institutional-grade advisor platform. 

Apex’s Astra was built by the same technologists and executives that made TD Ameritrade’s Veo famous.

According to Olivia Eisinger, the general manager of advisory at Apex, “Apex Astra is designed to be the industry’s strongest operational growth engine.” 

With the consolidation of Schwab and TD Ameritrade limiting advisor choice for custodians, platforms such as Apex Astra along with current players Altruist, TradePMR, Goldman Sachs, RBC and others took advantage of the T3 venue to showcase alternatives to the legacy leaders of RIA custody.

Advisor Growth

The other main theme at T3 this year was about how advisors can regain their ability to drive new business. 

“When looking at NNA (net new assets), many firms are shocked to find that their growth has slowed dramatically,” Eisinger said from the main stage.

She pointed out that industry organic growth had declined to 2.4% last year, the lowest in the past decade.

The good news for T3 attendees, however, was the availability of many marketing technology solutions that leverage digital channels to help advisors regain their marketing swagger. Robert Sofia, CEO of Snappy Kraken, revealed the results of the company’s recent market research of over 250 million data points from campaigns sent by 10,000 advisors.

One key finding was that search engine optimization is still the most effective way for advisors to gain new leads. 

“Advisors investing in SEO experienced a 94% uptick in unique visitors to their websites, with topical areas of tax savings and estate planning performing the best,” he noted. “Additionally, email campaigns remain effective, but quality of content matters, and those email campaigns that feature video led to 117% better open rates and 120% click rates vs. text-only emails.”

Every year, event producer Joel Bruckenstein and publisher Bob Veres conduct a technology survey that documents advisors’ use and satisfaction with the hundreds of applications in the technology ecosystem. One takeaway from their research this year was the increased use of popular tax and estate planning platforms, such as Holistiplan and FP Alpha.

“We believe the resurgence of this category is due to the potential expiration of significant estate tax breaks in the next couple of years if Congress fails to act,” Bruckenstein said. “This development will vastly expand the target audience that will potentially now have exposure, and advisors will have to help clients plan.”

Other survey findings showed that advisors using Schwab as their custodian are the most likely to consider switching, and that there continues to be a growing segment of more specialized technology platforms that are extremely popular with their users. 

“These firms know their market and are able to tailor and customize their technologies to best serve them,” Bruckenstein said.

Panoramix, a focused performance reporting and billing platform, received “the highest satisfaction in our survey of 9.51 out of 10 — which is basically unheard of.”

Pictured: Sign on floor at T3 conference. Credit: James J. Green


Timothy D. Welsh, president, CEO and founder of Nexus Strategy LLC, a consulting firm to the wealth management industry, can be reached at [email protected] or on X @NexusStrategy.


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