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Regulation and Compliance > Litigation

Appeals Court Sides With Aon in Lowe's 401(k) Suit

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What You Need to Know

  • The suit involves a plan with 260,000 participants and $5 billion in assets.
  • All judges on the 4th Circuit panel agreed that Aon provided prudent investment advice.
  • Part of the case hinged on concerns about cross-selling.

A federal appeals court has sided with an arm of Aon in connection with a class-action suit involving the Lowe’s 401(k) Home Improvement employees’ 401(k) plan.

A three-judge panel at the U.S. Court of Appeals for the 4th Circuit ruled 2-1 earlier this week that Aon did not breach its fiduciary duties to plan participants under the Employee Retirement Income Security Act when it was cross-selling delegated fiduciary services to the plan while also providing investment consultant services to the plan.

When Aon helped Lowe’s put $1 billion of the plan assets in an Aon investment trust, it used a reasoned decision-making process to review comparable funds, continued to monitor the fund, and did not violate the ERISA fiduciary duty of prudence, according to an opinion written by Circuit Judge Julius Richardson.

Aon welcomed the ruling on the case, Reetz v. Aon Hewitt Investment Consulting (Case Number 21-2267). “We are pleased the appellate court has affirmed the trial court’s decision in our favor as we continue to help our clients maximize their employees’ retirement savings,” the company said in a statement.

Representatives for the plan participants and for Lowe’s could not immediately be reached for comment.

The Plan

The Lowe’s plan manages about $5 billion in assets for 260,000 plan participants.

The company committee in charge of overseeing the plan hired Aon to be the plan investment consultant in 2008. In that role, Aon owed the plan fiduciary duties, according to the appellate court ruling.

Plan Details

In 2014, Aon investment consultants were helping the Lowe’s plan overhaul its investment fund menu while an Aon sales team was trying to sell the committee delegated fiduciary services. A delegated fiduciary services provider assumes primary responsibility for managing a client’s plan.

Aon created a collective trust to serve the delegated fiduciary services clients. The trust held several funds managed by independent outside managers. One fund, a growth fund, increased in value and performed well in volatile markets, but it produced a lower overall growth rate than other, comparable funds, according to Richardson’s ruling.

“By some calculations, if plan assets had been invested in other funds, the class would have between $70 and $277 million more saved for retirement,” Richardson wrote.

Benjamin Reetz, a resident of Tacoma, Washington, sued Lowe’s and Aon Hewitt on behalf of a class of Lowe’s plan participants in 2018.

A judge at the U.S. District Court for the Western District of North Carolina ruled in favor of Lowe’s and Aon.

The 4th Circuit majority heard oral arguments on the case in Richmond, Virginia, in December 2022. The panel upheld the district court ruling.

“To start, Aon’s sales efforts to obtain the delegated fiduciary work were not investment advice, so Aon owed no duty of loyalty,” Richardson wrote. “The investment-menu recommendation was investment advice, but we agree with the district court that Aon’s recommendation was not motivated by self-interest.”

One member of the 4th Circuit panel, Circuit Judge Robert King, dissented in part. He found that Aon did not breach the ERISA duty of prudence through investment selection but did violate the duty of loyalty, by trying to sell delegated fiduciary services to the Lowe’s plan while serving as a plan investment consultant.

Credit: Sergign/Adobe Stock


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