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Why Are Customers So Unhappy With Life Insurance and Annuities?

by Michael S. Fischer
News

Customers' satisfaction starts to decline relatively soon after they buy individual life insurance and annuity products, according to two new studies from J.D. Power.

Annuity Customer Satisfaction: Above Average

Annuity Customer Satisfaction: Below Average

Life Insurance Customer Satisfaction: Above Average

Life Insurance Customer Satisfaction: Below Average

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