Stressed Workers Could Use a Little Professional Advice on Retirement Saving: Schwab

Many workers say advice is hard to access through their 401(k) plans, a Schwab survey found.

401(k) plan participants in a new survey from Schwab Retirement Plan Services estimated that they will need to save an average of $1.7 million for retirement, with 47% saying they are very likely to reach their savings goal.

However, 40% said they were only somewhat likely to meet their goal, and 13% said that was unlikely to happen.

Forty-five percent of plan participants said inflation was the chief obstacle to saving for a comfortable retirement, ranking it well ahead of keeping up with monthly expenses, stock market volatility and unexpected expenses.

Need for Advice

Sixty percent of respondents said their financial situation warrants professional advice. More than half said that with advice, they would feel very confident making 401(k) investment decisions, compared with just 38% who expressed confidence in their own 401(k) investment decisions.

Plan participants expect the 401(k) to be their primary financial resource in retirement, providing 37% of income, with Social Security providing 17%.

These are the main areas plan participants said they wanted professional help:

But many workers said they cannot easily access advice through their workplace plan. Some are simply unaware that advice is available, while others cite cost, advice limitation and confidentiality concerns.

“Workers are facing an array of economic challenges that are driving their demand for financial advice, Catherine Golladay, head of Schwab Workplace Financial Services, said in a statement. “Employers can help by debunking misconceptions about financial advice available through the workplace.”

Golladay noted that many employers offer different levels of advice at no additional cost or low cost.

Logica Research conducted an online survey in April among 1,000 U.S. 401(k) participants. Respondents were actively employed by companies with at least 25 employees and were between 21 and 70 years old.

Stressed Out

Rising costs and market volatility are taking a toll on workers’ financial and mental health, according to the survey results. Seventy-nine percent reported that they are changing their saving and spending behavior, while 44% have altered their 401(k) investments.

Workers said they are taking various belt-tightening measures, but still are spending more in general. They are saving less for emergencies, investing less outside their 401(k)s and contributing less to their plans.

About a quarter of workers said they plan to retire later as a result of the pandemic. A third of plan participants did not know how long their savings are likely to last in retirement; the two-thirds who offered an estimate said they expect their retirement savings to last 23 years on average.

Only 15% of employees in the survey said they had not been under financial stress, while 26% said stress about their financial situation has affected their ability to do their job in the past year.

“Many workers say their employers have helped them manage financial stress in the past year,” Golladay said.

Sixty percent of employers took action to help workers manage financial stress in the form of increased pay, increased 401(k) matching and additional bonuses, according to the survey. Some also decreased hours to allow for better work-life balance.

“With talent management top of mind for so many employers, demonstrating support for employees through tough times plays a key role in both loyalty and recruitment,” Golladay said.