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Practice Management > Building Your Business

Industry VIPs Highlight Tibergien's Impact on Advisors

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Since the late 1990s, Mark’s been a visionary and a voice for change, as he’s touched the lives of tens of thousands of advisors with his thoughtful advice and wise perspective.

There’s no doubt the industry will feel his absence, as we need more leaders like him to carry financial services forward.

—Ron Carson, founder and CEO, Carson Group

Mark is one of the great industry leaders of our time. His impact on the independent wealth management community reaches far and wide. Mark’s professional success speaks for itself, but it is the truths that exist beyond his biography that matter even more.

Mark’s commitment to the next generation — both within our industry in highlighting the need for the development and nurturing of next gen advisor talent and outside the industry in his commitment to advancing personal literacy by underwriting a high school course for students at his alma mater Gladstone High School — have created a ripple effect of positivity that will last for years to come.

Personally, I am a better and more successful business owner in finance because of Mark. His encouragement, time, direct feedback, introductions, referrals and support have truly shaped my journey to leadership.

Mark is the definition of a mentor and servant leader. He gives so much without expecting anything in return. His selfless nature is a priceless gift for those of us he believed and supported.

I hope to see others rise to the occasion and not just follow in Mark’s footsteps but embody the spirit of Mark’s intent in how he truly gave to others.

—Megan Carpenter, CEO and co-founder, FiComm Partners

One of my favorite Mark quotes is, “if you torture the data long enough, it will confess.” Today, working with advisor clients on interpreting the industry benchmark data, I often find myself quoting Mark.

I know I am a better consultant because of working with Mark, and it’s made me a smarter person.

—Kelli Cruz, founder of Cruz Consulting Group

Mark’s contributions to our industry are countless. His decades of work and rich body of thought leadership will serve as blueprints to help advisors build professionally-managed, enduring businesses and guide us as we take the advisory business to the next level.

For our Advisor Solutions team specifically, one of Mark’s most consequential and long-lasting impacts will be his leadership style and commitment to grooming future leaders.

Mark always treated us as partners and equals, but that’s not to say he was an easy boss. Mark constantly challenged us to think differently.

He asked the questions we had not thought of, pushed us to bring our best thinking to the table, and empowered us to come to our own decisions.

His leadership style was based on mutual trust — in that we would always do the right thing and that he would always have our backs.

I and our leadership team are grateful to Mark for his endless passion for our industry, visionary leadership and for being the best coach we could have asked for.

—Ben Harrison, head of Advisor Solutions, BNY Mellon’s Pershing

Mark will always be regarded as the father of the business-side of independent financial advice.

Through his leadership, consulting work, work with the CFP board and passion over the past 30 years, he has championed and built the foundation for RIAs to be business leaders, as well as financial advisors.

The industry owes him much appreciation and credit for helping all of us build a profession and career. Through his writings, knowledge and wisdom he has lifted all of us, an entire industry, … to be the best we can be.

—Angie Herbers, chief executive, Herbers & Company

Mark has left a permanent mark on the business of financial advice. His benchmarking studies — and indeed pioneering the use of benchmarking with advisory firms — documented not only the birth and growth of the independent RIA movement, but the evolution of the advisory business from individual practices to the emergence of scaled enterprises.

The people he trained in his early career have in turn gone on to become leaders of practice management in their own rights.

Meanwhile Mark executed the ultimately consultant’s coup, by moving from the consulting side of the table to actually implement his advice within Pershing, turning the “Big Three” RIA custodians into the “Big Four” and proving that in-depth practice management expertise and a true understanding of the needs of the advisory business can guide the success of not only advisory firms themselves, but the enterprises that serve them as well.

Mark’s presence, and his endless witty remarks and stories, will be greatly missed. But his legacy will unquestionably live on.

—Michael Kitces, head of Planning Strategy at Buckingham Wealth Partners, and head of Kitces.com.

Mark has made a lasting positive impact on our industry, and so many appreciate his accomplishments for they helped advance the industry for the betterment of the advisor, their businesses, and their clients.

—Shirl Penney, president and CEO, Dynasty Financial Partners

Founding Father of Practice Management: After a brief career as a writer he became a partner in a consulting firm that was later merged into Moss Adams which developed perhaps the industry’s strongest consultancy.

Mark used this platform to drill deeper into the nascent advisory space advising Schwab and its advisors in the ’90s long before any of the custodians had their own consulting forces. To a large extent Mark has trained all of today’s industry consultants through is frameworks and books and benchmarks.

Best Friend of The Media: Given Mark’s early years as writer and love of writing he was always quick to lend a hand and provide valuable quotes, analysis and perspectives with respect and aplomb.  He was a contributing editor for various publications and perhaps the most sought after guest columnist in the industry.

The Strategic Thinker: Mark has a natural proclivity to see the evolution of the wealth management industry, the life of advisors, the challenges of firms and the solutions to all three.  His strategic thoughts have been on display for years in his presentations, books, advisory work with individual firms and articles.

A Yooper and Real Travel Trooper: Mark hails from the Upper Peninsula of Michigan and area rich with immigrants and as a Belgian Mark was a minority amongst the French Canadians, Finnish, Swedish, Cornish and Italians.

The gritty economy based on logging and mining prepared Mark for a career of extensive business travel.  Mark has been such a road warrior on Delta airlines they have recognized him with a plaque in the terminal of JFK.

The Operator’s Operator: Perhaps no advisor to the wealth management industry has visited more firms and more board rooms that Mark Tibergien.

I know I am personally amazed at how many firms note “when Mark visited our office” usually remember the date and occasion recognizing it as the seminal event in their firms’ development or history.  Mark’s ability to listen, develop relationships and then prescribe valuable solutions has been recognized for years as without peer.

Presenter Extraordinaire: Mark is the master of quips, quotes, and limericks.  He referred to getting old as “when I have to look for my teeth and glasses”.

He metaphorically referred to his pushing of entrepreneurs as the same agitation that magically combined with sand and salt water to form pearls inside of oysters.  His delivery has always been masterfully smooth with a sing song rhythm that lulls one into educational equilibrium.

The Entrepreneur’s Friend: The entrepreneurial journey is a never ending series of victories and defeats. Mark has single-handedly provided psychological therapy strength and motivation to tens of thousands of aspiring business professionals setting out on the journey of independence and wealth creation.

If He Were a Dog: Mark would be a Saint Bernard: a) calm, relaxed, and sensible; b) a working dog bred to rescue lost travelers (advisors), c) known to occasionally have an abundance of saliva, and d) often wore an iconic barrel around its neck.

Just as Mark worked his magic in the advisory space, the barrel around this dog’s neck would magically pour any requested drink of choice.  Cheers to you, Mark!

—Daniel Seivert ,CEO & Managing Partner, ECHELON Partners

Mark has led the evolution of “practices to business” and promoted the notion of “professional management” within our space better than anyone.

He’s not only convinced RIA owners of the need to think of themselves as business owners first and advisors second, but he laid out concrete action steps for them to follow.

Our industry may never see another poignant leader like him. … He truly is the Michael Jordan of our industry. Congratulations on a well-deserved retirement, Mark!

—Matt Sonnen, founder and CEO of PFI Advisors

Back in 1999, I had the unique opportunity to build out “practice management” for RIAs [at Schwab].

Mark and his team at Moss Adams were the original designers of programs, content, events and benchmarking tools to help advisors run a better, sustainable business, and … the incredible growth and success of the [RIA] industry can truly be mapped back to his brilliance, innovation and communication style.

His fingerprints are truly evident everywhere across the ecosystem that supports advisors today. I and just about everyone owe Mark a tip of the hat for his leadership and uncanny sense of humor.

—Tim Welsh, CFP, president of Nexus Strategy


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