How slow are the project trackers helping the Internal Revenue Service (IRS) keep tabs on Patient Protection and Affordable Care Act (PPACA) administration system projects?
So slow, according to officials from the Treasury Inspector General for Tax Administration (TIGTA), that even TIGTA investigators had trouble getting information from the project trackers.
TIGTA officials talk about IRS promptness problems in a report on the IRS Information Sharing and Report (IS&R) Project system.
The IRS is responsible for administering about 50 PPACA provisions, including the PPACA health insurance exchange premium tax credit program. The IRS set up the IS&R system to keep track of PPACA administration system requirements and project risks.
See also: 3 IRS PPACA compliance weaknesses
TIGTA investigators visited IS&R offices in Lanham, Md., and Farmers Branch, Texas, from December 2014 through April 2015 to see how the IS&R system was working.
“During the review, we experienced consistent delays in receiving information requested from IS&R Project personnel,” officials say. “For example, 48 of 102 formal information documents requested took longer than two weeks to obtain.”