As unmanned drones fly military bombing missions, deliver our Kindles, and provide aerial views of land parcels for real estate development, the future role of human pilots becomes uncertain.
While I’m quite sure drones will not play a large role in your practice anytime soon, it will benefit you to ask how to use similar leverage to develop your practice.
When we were considering adding another person to our team, something caused us to stop and ask: “Is there another way to get this work done without adding someone?”
The work we needed done was administrative in nature, allowing us to free-up someone else who has considerable skills in other areas. So when we stopped and questioned ourselves, we began to look closely at the entirety of our business: our processes, how we manage our time, and the technology we employ.
We questioned any assumptions we may have been making and also the objectives we have for the business, not simply the objectives we thought we should have. What we discovered really shocked us.
By leveraging one new technology along with a couple of process changes, we were able to not only avoid hiring an additional person, but we also increased our profitability while simultaneously charging clients lower fees for the same service. These breakthroughs then lead us to question other aspects of the business to find other areas of opportunity.