“Best practices”—how I despise that term! It is so abused, often by those who have little to no understanding of why it is or isn’t even a good practice. It is generally overused by the “bang a square peg in the round hole”—better known as the “one size fits no one”—consultant. The truth is there is rarely a universal best practice. Whether a practice is right for your business depends upon your business.
In addition, for too long the best-practice crowd has used the term as if the recommended practice is a regulatory requirement, only later learning it is not a requirement. In my lecturing throughout the country, I find that audience members, when I ask a question, raise their hands insisting that certain functions or practices are “required,” only to learn that they are not and, in many instances, never have been.