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December 13, 2013 at 11:53 AM
What do carriers have in common with oil companies and the tobacco industry?
Every one of them is among the least trusted industries in the eyes of consumers.
In news that might encourage carriers to consider their New Year’s resolutions, a Harris poll of 2,250 adults found that just 7 percent trust the health insurance industry. Only 6 percent said they trusted managed care companies, such as HMOs.
Though still dismal, trust for life insurance companies and big pharma — both at 10 percent — fared a little better.
In context, health insurance barely managed to edge out the least trusted industries: Three percent of Americans said they trust tobacco companies, while 4 percent said they trust oil companies.
