Aetna (NYSE: AET) is mobilizing its nationwide force of employee volunteers to offer assistance to communities in need. Aetna also is reaching out to particularly vulnerable members in affected areas to see if help is needed, and helping consumers determine which hospitals in storm-torn areas are operational.
Aetna’s specialty pharmacy team also is reaching out to members who were expecting shipments of specialty or biotech medications used to treat chronic diseases. As needed, Aetna is redirecting shipments to alternate locations where members have evacuated, authorizing replacement prescriptions at retail pharmacies or hospital outpatient pharmacies that are operational, providing advice on the stability of medications that may have been unrefrigerated for a period of time, and other special issues.
Aetna is also attempting to reach members in nurse care management programs who are homebound with special needs like those who depend on home nursing visits to make sure they are getting the care they need.
“Hurricane Sandy’s path of destruction stretches hundreds of miles and has impacted millions of people, and this will be one of the biggest Red Cross relief operations in the past five years,” said Gail McGovern, president and CEO of the Red Cross.
Massachusetts Mutual Life Insurance Company (MassMutual) today announced it will donate $100,000 to the American Red Cross Disaster Relief Fund in response to the devastating impacts of Hurricane Sandy.
In addition to MassMutual’s $100,000 contribution to the American Red Cross, the company will also match eligible contributions in support of the relief effort from employees and financial professionals through the company’s Matching Gift Program
MassMutual’s disaster relief and servicing guidelines also help ensure that policyowners and clients in impacted areas have service and product options available to them when natural disasters occur. These may include extended grace periods, lost policy assistance, address change support, and various policy provisions. For more information, call (800) 272-2216 or visitwww.massmutual.com.
MetLife, Inc. (MET) today announced that MetLife Foundation will make a $1 million contribution toward relief and rebuilding efforts, including $500,000 to the American Red Cross and $500,000 to support long-term recovery needs. The company also announced that the Foundation will match up to $125,000 of employee contributions made to the American Red Cross.
The MetLife National Catastrophe Response Team is answering incoming calls to guide customers of MetLife Auto & Home through the claims process. MetLife’s Catastrophe Response Vehicles have also been deployed to centrally located areas to help expedite claims reporting. Customers can contact MetLife’s 24-hour claims hotline at 1-800-854-6011, or at [email protected]. The online Disaster Advice Center at www.metlife.com/disasteradvice provides up-to-date information about where Catastrophe vehicles are located.