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August 25, 2011 at 08:00 PM
CIGNA Corp. now has concrete evidence that health coaching and other support services can help high-risk individuals avoid missing work due to short-term disability (STD), the company says.
CIGNA, Philadelphia (NYSE:CI), began testing the support services program on 26 client employers with about 118,000 benefit plan enrollees in 2009.
CIGNA researchers used medical, disability, pharmacy and other data to identify individuals with a 10% or greater risk of missing work due to a disability in the next 12 months.
About 80% of the high-risk individuals identified received access to personal health coaching, a lifestyle management program, an employee assistant program, disease management programs and vocational stay-at-work services.
The individuals who received the extra services had 15% fewer instances of STD-related absences than the individuals who did not receive the extra services, CIGNA says.
The individuals who received the extra services and did have a disability were absent 5 fewer days on average than the control group, CIGNA says.
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