A health insurer is offering health and health benefits advocacy benefits along with group medical coverage.
A unit of Trustmark Mutual Holding Company, Lake Forest, Ill., began making the CareChampion 24/7 program available to large and small employers May.
Covered employees can call toll-free number to talk to an advisor.
Advisors can help members understand the health care system, understand their benefits and identify cost-savings opportunities, Trustmark says.
Registered nurse advisors can give callers advice about health problems and advice about how to handle doctor visits and hospital stays, Trustmark says.
The advisors will encourage employees to use the service by making a “welcome call” to employee.
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