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Benefits Bits: Trustmark, Sun Life, BenefitFocus

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A health insurer is offering health and health benefits advocacy benefits along with group medical coverage.

A unit of Trustmark Mutual Holding Company, Lake Forest, Ill., began making the CareChampion 24/7 program available to large and small employers May.

Covered employees can call toll-free number to talk to an advisor.

Advisors can help members understand the health care system, understand their benefits and identify cost-savings opportunities, Trustmark says.

Registered nurse advisors can give callers advice about health problems and advice about how to handle doctor visits and hospital stays, Trustmark says.

The advisors will encourage employees to use the service by making a “welcome call” to employee.

In other benefits news:

- The Wellesley Hills, Mass-based U.S. employee benefits group of Sun Life Financial Inc. says all employers that sponsor new Group Basic Life plans can choose between offering a package of benefits from Assist America Inc., Princeton, N.J., and a benefits package from ComPsych Corp., Chicago.

The Assist America package will include emergency travel services and identity theft protection services.

The ComPsych package will include claimant support services and will preparation services.

Eligible employers have at least 10 employees and have 100% employer-paid coverage.

- The insurance arm of BancorpSouth Inc., Tupelo, Miss., a financial holding company with about $13 billion in assets, has agreed to offer the Web-based Benefitfocus Platform benefits shopping and enrollment system from Inc., Charleston, S.C.

Employers can use the system to get information from about 50 benefits providers, Benefitfocus says.


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