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November 01, 2009 at 02:00 AM
Emotional Intelligence rests on an individual’s ability to employ their emotional competencies that fall into four clusters:
Self-Awareness
o Emotional Awareness: Recognizing one’s emotions and their effects
o Accurate Self-Assessment: Knowing one’s strengths and limits
o Self-Confidence: A strong sense of one’s self-worth and capabilities
Self-Management
o Emotional Self-Control: Keeping disruptive emotions and impulses in check
o Transparency: Maintaining integrity, acting congruently with one’s values
o Adaptability: Flexibility in handling change
o Achievement: Striving to improve or meeting a standard of excellence
o Initiative: Readiness to act on opportunities
o Optimism: Persistence in pursuing goals despite obstacles and setbacks
