Benefits managers still think having one person talk to another person is the best way to exchange benefits information.

Researchers at Colonial Life & Accident Insurance Company, Columbia, S.C., a unit of Unum Group Corp., Chattanooga, Tenn., have published that finding in a summary of results from a survey of 650 human resource managers and benefits administrators attending the recent national conference of the Society for Human Resource Management, Alexandria, Va.

Only 58% of the participants said the employers they work for routinely offer employees 1-on-1 benefits meetings, but 90% said having 1-on-1 meetings would significantly improve employees’ understanding of their benefits.

About 80% said their companies offer group benefits meetings, and 44% have employees enroll for benefits using the Internet.