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What type of sales approach does not work for you?

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Anything that’s a high-pressure approach. I don’t want to be told that I have to buy something today. I like to take my time and look around, compare prices, and do my own research. I think that salespeople who work on a commission basis are particularly aggravating, because they’re working in their own best interest, not mine. I’d rather pay a one-time fee to someone after I’ve had a chance to check out their business, knowing that they’re really working for me.”

- Eric D., 60
Cincinnati, Ohi.

About 10 years ago I went to buy a new car and was just looking around at this one dealership. Of course, a sales guy came up right away and started talking my ear off about how great this thing and that thing were. He never once asked what I was looking for, and I couldn’t even get a word in edgewise. To top it all off, he literally blocked the doorway of the dealership when I went to leave, telling me he was doing me a favor by not letting me walk out on what he said was the best opportunity of my life. Can you believe that?”

- Joan R., 57
Grand Forks, N.D.

I hate it when companies send you mail that’s designed to trick you into opening it. The envelope looks very official, and it will say something like, “Final notice,” “Urgent” or “Confidential.” Then when I open it and it?? 1/2 s just a mailer trying to get me to sign up for some sort of seminar or some great deal, I’m too annoyed to do anything but toss it with all the other junk mail.”

- Betty C., 62
Springfield, Vt.

I once got a phone call from the most belligerent telemarketer in the world, just before the Do Not Call list came around. When I told him I wasn’t interested but thanks anyway, he began raising his voice and shouting questions like, “So you think you’re better than everyone else in the world and don’t need this product? I’ve got news for you!” He just went on and on. I finally just hung up on him after my wife and I had a good laugh by putting him on speakerphone.”

- Jacob V., 64
Larkspur, Colo.


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