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February 15, 2006 at 03:53 PM
If a terrible influenza pandemic hits the United States, many workers may have a tough time calling human resources centers to find out whether they should go in to the office or telecommute.
Researchers at Buck Consultants, a unit of Affiliated Computer Services Inc., Dallas, have published figures supporting that prediction in a report on an informal Web survey of 199 large U.S. employers.
Although many employers say they have flu preparedness educational programs, “strategic preventative measures to minimize the potential impact of a pandemic are largely lacking,” the researchers write.
About 37% of the employers surveyed about flu preparedness said they have business continuity plans in place to support technology and communications systems, but only 24% have come up with a business continuation plan for human resources operations and only 17% have plans to continue sales activities.
