Industry Concerned About FCCs Do-Not-Call Rule
A new Federal Communications Commission rule establishing its own version of a telemarketing do-not-call list is causing concern in the insurance industry.
Jack Dolan, a spokesman for the American Council of Life Insurers, Washington, says ACLI is evaluating the rule very closely right now but has made no firm decision on what, if anything, to do in response.
“We recognize this is very important to consumers and to our ability to service our customers,” Dolan says.
The issue involves a do-not-call list that is similar to the one developed by the Federal Trade Commission, except that unlike the FTCs list, the FCCs list directly covers the insurance industry.
Thus, under the FCCs do-not-call requirement, insurance companies and agents would have to check the do-not-call list before trying to contact a prospect with which the agent does not have a business relationship.