Group Life Administration via Web May Be Trickier Than It Looks
Executives at companies that administer benefits through the Web predict that completing the job of putting group life administration online will take awhile.
Many companies are already helping employers put downloadable group life forms and group life information on the Web.
From a technical standpoint, administering the typical employer-paid, group term life plan through the Web “is not really complicated,” says Stuart Spector, chief operating officer of Benelogic L.L.C., Timonium, Md. “Many of [the plans] are guaranteed issue.”
In that case, Spector says, all the employer needs is a Web system that can pass basic enrollment information and information about beneficiary designations to the life insurer.
But even a simple group life program may be more complicated than it seems, says Pat Byrd, senior vice president in charge of new product development at Black Mountain Group Inc., New York, a human resources and benefits consulting firm that has developed its own Web-based administration system.