The telephones at a major employee assistance program are ringing much more often.
Aetna Inc., Hartford, said call volume at its EAP call centers was 60% higher in the third quarter than it was in the third quarter of 2008.
The numbers of calls related to financial distress increased 55%, and the number of calls from members seeking help with legal problems increased 5%.
The number of calls involving anxiety or panic disorders increased 7%.
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