Employee benefits paperwork continues to frustrate small U.S. employers.
Researchers at Guardian Life Insurance Company of America, New York, have reported that finding in a summary of results from a survey of 500 executives at small businesses with 1 to 100 employees.
When asked to cite administrative benefits challenges 23% named "managing paper work and administrative responsibilities," and 23% named "getting employees to submit completed forms on time."
"Providing clear, easy-to-understand information about options" has been a challenge for 20% of the survey participants.
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