Many advisory firms say they want growth, but their lead generation strategies haven’t kept pace with today’s consumer behavior.

Referrals, social media and brand awareness remain important, but these broad strategies build visibility over time. They don’t always reach prospects at the critical moment when they’re actively searching for an advisor.

That’s where targeted online lead generation fits in. The tactic, focused and measurable, is designed to complement broader efforts by capturing high-intent prospects ready to take action.

According to Schwab’s 2024 RIA Benchmarking Study, 85% of firms using online advertising generated leads, yet only 24% of firms were actively using these channels.

This gap highlights a massive untapped opportunity: Many firms haven’t built the internal infrastructure or disciplined processes to fully capitalize on channels that connect them with ready-to-engage consumers.

Not every advisor appeals to every prospect, and that’s OK. Successful firms don’t just operate fast and efficiently — they differentiate themselves through clear messaging, authentic video and personalized response styles.

A small local advisor, for example, can compete effectively against national firms by leaning into local presence, nimbleness and human connection. Many consumers prefer working with someone they can “feel and touch” in their community.

And expertise matters. Advisors must demonstrate subject matter knowledge and offer actionable insights relevant to their prospects’ future financial challenges. This builds credibility, trust and long-term relationships beyond the initial lead.

If your firm is ready to take online lead gen seriously, here are six foundational steps to build a scalable, modern pipeline.

Rishi Bharathan is CEO of WiserAdvisor, which helps consumers find and compare vetted financial advisors nationwide.

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