A carrier is trying to do more to communicate with Hispanic customers.
The U.S. operations of ING Groep N.V., Amsterdam, have introduced a Spanish-language option for customers who call their U.S. service centers for questions involving individual life insurance as well as for group life, group disability and other workplace-based insurance products.
Customers can select the Spanish-language option during normal ING call center hours, the company says.
NOT FOR REPRINT
© Arc, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to TMSalesOperations@arc-network.com. For more information visit Asset & Logo Licensing.