Close Close
Popular Financial Topics Discover relevant content from across the suite of ALM legal publications From the Industry More content from ThinkAdvisor and select sponsors Investment Advisor Issue Gallery Read digital editions of Investment Advisor Magazine Tax Facts Get clear, current, and reliable answers to pressing tax questions
Luminaries Awards
ThinkAdvisor

12 Phrases That Alienate Clients (and 12 to Use Instead)

X
Your article was successfully shared with the contacts you provided.

Related: 15 Tactful Ways to Announce You Are an Advisor

Words are like toothpaste. Once out, it can’t go back into the tube. As a financial advisor, you know certain words can make a person more receptive and other words turn them off and create distance. You would never make some of these mistakes, but I’ve made many. Fortunately, I’ve lived to tell the tale. Let’s look at some pairings in the gallery above.

— Related on ThinkAdvisor: