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Life Health > Health Insurance > Your Practice

HealthCare.gov's Managers Prepare to Meet the Issuers

By Allison Bell

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The Centers for Medicare and Medicaid Services is still running HealthCare.gov. HealthCare.gov managers will start a three-day conference for exchange plan issuers, at CMS headquarters in Baltimore, April 11.

The agenda includes sessions on HealthCare.gov administration nuts and bolts, such as how to feed health plan data into HealthCare.gov computers, and how to help exchange plan members with problems, according to a document posted on a CMS website.

Speakers will also talk about topics such as the Affordable Care Act essential health benefits package, and the relationship between health insurers, HealthCare.gov and HealthCare.gov agents and brokers.

(Related: Obama’s CMS Sends Invites to Trump’s Health Plan Party)

Health plan representatives who are too busy to attend the sessions in person can watch through the web.

CMS will let each issuer send up to three in-person conference participants per issuer per state.

State regulatory agencies can send two in-person participants per state.

There is no limit on the number of issuer representatives and regulators who can watch the sessions through the web.

Attendees can bring laptops and other electronic devices, but CMS officials say they cannot make any promises about access to Wi-Fi or power outlets.

Attendees have to pay for their own location. If they want, they can eat at a CMS cafeteria in the building where the training will be held.

The conference is the second CMS has organized during the administration of President Donald Trump. CMS also organized similar conferences under former President Barack Obama.

Congress set up a nationwide public exchange system, or web-based health insurance shopping system, when it passed the Patient Protection and Affordable Care Act of 2010 and the Health Care and Education Reconciliation Act of 2010, which together are called the Affordable Care Act (ACA).

Originally, ACA backers assumed most states would run their own exchange programs. The U.S. Department of Health and Human Services, the parent of CMS, set up HealthCare.gov to provide exchange services for residents of states that were unwilling or unable to provide the services. HealthCare.gov now handles exchange plan enrollment and account administration for 39 states.

— Read HealthCare.gov Issuers Face a Tough New Compliance era on ThinkAdvisor.

— Connect with ThinkAdvisor Life/Health on Facebook and Twitter.

Allison Bell

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