If you went on the www.medicareonlinetraining.com website and saw this, you are not alone. AHIP’s training cannot be viewed on popular browsers such as Firefox, Chrome and Safari (Apple’s Browser). Even IE 9 which runs on Windows 7 is not able to view the training page. Seeing that 78% of web traffic is viewed on a browser which is NOT IE6-8, it’s hard to believe none of these modern browsers are supported.

Ironically, Microsoft is encouraging website developers to ask their visitors NOT to use IE 6! In fact, they started a website called IE6 Countdown:

This training is expensive and widely used (guessing there are 20,000 users times $150/test is $3.0 million in revenue), so it would be nice to see AHIP spend a small bit of the money they take in from AHIP training to improve their customer’s experience.

I just had to rant on this. Nuff said!

Craig Ritter is the president of Ritter Insurance Marketing. He can be reached at craigr@ritterim.com or 800-769-1847, ext. 205. You can visit his blog at http://blog.ritterim.com.