The Penn Mutual Life Insurance Company, Horsham, Penn., has announced that Terry Ramey has been promoted to executive vice president of Technology and Service Operations. In this role, Ramey will continue to lead the effort to develop and implement information-technology strategies to meet the company’s business objectives and fully leverage its systems’ capabilities. Plus, he will continue to oversee the company’s initiatives to streamline its service-delivery processes.

This promotion recognizes the significant contributions Ramey has made to the company’s goal to become a more process-oriented organization, as well as his success in providing it with solid information-technology strategies and effective service solutions designed to better support the company’s producers and their clients.

“Terry’s depth of insurance industry experience, combined with his expertise in information-management technology and keen insight, make him a pivotal member of the executive team,” says Robert E. Chappell, chairman and chief executive officer of Penn Mutual. “Under his lead, we have improved our communications and computing systems, bolstered the security of our technology environment and refined many of our business processes to be more compatible with our strategy and vision for the future.”

Ramey joined the company as senior vice president and chief information officer of technology in 2004 with more than 20 years of experience in his field. Formerly a senior vice president and chief information officer for a major division of Cigna Health Services, he was responsible for the information-technology infrastructure, application development and service systems for several of the company’s specialty businesses. His career has also included successful leadership roles at CDI Corporation and General Electric.

Ramey earned a bachelor’s degree in business administration and computer sciences from Ohio State University and a master’s degree from Wake Forest University, Babcock School of Management.