Complex Client Chats Could Be Untangled by Speech Software
Gridspace says its analysis software, from SRI Speech Labs, would eventually fit the needs of the financial advisory space.
Senate Preparing to Overturn CFPB Anti-Arbitration Rule
The House has already voted to void the CFPB rule, and the Senate could vote as early as today or tonight.
Working Past 70½? Skip the 401(k) RMD Without Penalty
For clients working past age 70½, there is an exception allowing them to defer their 401(k) RMDs until retirement, Professor Robert Bloink says.
Hearsay Acquires Mast Mobile to Strengthen Its Texting Platform
Hearsay will apply Mast’s technology to advance its Hearsay Messages text-based client outreach solution.
2 Biggest Reasons Clients Trust Their Advisors
Vanguard assessed 32 skills, practices and behaviors for their effect on client trust. Interestingly, financial planning ability barely cracked the top 10.
Get Clients to Break Their ‘Money Silence’ or Lose Them
Kathleen Burns Kingsbury tells ThinkAdvisor about how advisors can significantly boost clients' financial literacy — and stop the next generation from firing them.
Trump Signs Elder Fraud Bill Into Law
The new law cracks down on telemarketing and email fraud and boosts penalties for health care fraud.
Younger Millionaires Want a ‘Personal CFO’: Fidelity
The ranks of Gen X and millennial millionaires are growing fast, but the share of this group using advisors is falling, fidelity finds.
Women Invest Like Men but With a Key Difference, Study Finds
Capital Group’s survey of women shows confidence in their investment decisions but not necessarily the power to execute.
DeVos Sued Over Plans to End Protections for Student Borrowers
A coalition of states is suing Education Secretary Betsy DeVos for her plans to end rules that protect student loan borrowers.