Speaking at Face Value: To Build Ties With Employees, Speak Honestly
If you’re not happy with an employee’s behavior, try explaining how you feel about that behavior, without anger. You may be surprised at the reaction you get.
How to Lead With Your Heart
What type of leader are you? Lessons for advisory firm owners from my grandfather, who liked to say that he led with love.
When Doing Good Is Bad
Financial enabling is a problem that many—if not most—financial advisors often help their clients deal with.
To Build Shared Purpose in Your Firm, First, Share Your Vision
Writing down and sharing clear goals powerfully communicate to all your employees what your firm is trying to do. Oh, and you can change it as you go along.
Diamond Teams: A Solution to Finding the Best Talent
If you want to be the best employer in your area—a critical need in this era of talent shortages in the advisory business—here’s a team solution that’s proven successful.
Want a More Profitable Firm? Let Employees Work From Home
Our research shows that firms that offer more flexibility to employees are more productive and profitable and the employees are happier, as are clients.
Warning: Micromanagement Doesn’t Build Successful Firms
You hired them, you trained them and you coach them. Let employees do their job.
Don’t Worry, Be Happy: Your Business Will Thank You
What Shawn Achor and other researchers have found is that happy people are more energetic, productive and healthier. BTW, we also have far greater control over our own happiness than most people think.
When to Call a (Non) Professional
To maximize efficiency, create a fully functional back-office support group or, as we call it, “centralized client service and operations.”
A Growing Firm’s Challenge: Limiting HR’s Reach
As advisory firms grow and hire HR professionals, make sure, firm owner, that you don’t try to delegate the most important duties you owe to your employees.